Testimonials & Reviews
Ophthalmologists & Eye Surgeons located in the Hampton Roads region of Virginia & North Carolina
Ophthalmologists & Eye Surgeons located in Virginia Beach, VA & Norfolk, VA
Wagner Kapoor Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 3404 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about Wagner Kapoor Institute below, and as always, we would love to collect your feedback.
Carol K.
Submitted 03/09/20
Great staff and Dr
Wu L.
Submitted 03/08/20
I had a macular pucker surgery by Dr. Wagner on 3/3/2020. The result is a miracle! One year ago, another retina specialist examined my eye and asked me to schedule follow ups. When I asked about treatment, he was uncertain and mentioned the possibility of keeping the vision from worsening with a surgery. In comparison, Dr. Wagner told me that I should have the surgery as soon as possible and cited the stats of 98% success rate for surgery with potential 30% improvement of the vision. I was very doubtful about eye surgery to recover the lost vision. But my right eye was legally blind and made almost no contribution to my vision. A horizontal line of letters appeared curved when placed in front of the right eye. So a bad outcome of the surgery was no worse than not having one. The surgery team worked like a clock and is the most professional medical group I ever experienced. My 9:30am surgery was Dr. Wagner's 4th one on 3/3 and lasted 35 mins. He injected three microscopic surgical instruments into my eye to illuminate, peel, and remove scar tissues on retina. He told me that he removed 3 layers of scar tissues. The most amazing part is that the whole peocess was painless, and I could walk and eat right after surgery. I didn't need gas bubble to hold the retina in place, so I only had to keep an upright position after surgery, which forced me to sleep on a massage chair for the 1st post-op night. A worse outcome would require a face down position after surgery. After the eye patch was removed during the check up 24 hours after the surgery. I could see but the vision was blurry. Only minor sour was felt after the check up. Two eye drops for antiswollen and antibacterial were used with alarm clock reminders for their applications. A black circle at the lower part of the view of my right eye disappeared 48 hours post-op, which was caused by an air bubble in eye to hold retina and would be absorbed by eye in 2-3 days. This was a very good sign of recovery. At 72 hours post-op, my right eye had a better vision than the left when looking at phone placed about 1ft from my eye. Right now is 120 hours post-op, I felt normal except a visually bloody eye and some minor discomfort. The right eye vision is improving daily. I am excited to share my experience with you. Dr. Wagner is a miracle maker!
Reyne B.
Submitted 03/06/20
I was referred to Dr. Kapoor because I was experiencing severe floaters in my eye that were not satisfactorily treated with the laser procedure. I found Dr. Kapoor to be very straight forward in explaining the surgery, risks, and the expected outcomes. He has a great patient demeanor. The procedure was scheduled quickly. The staff at the surgery center were very friendly and efficient, and the procedure itself was painless. I now have great vision in my eye and I would highly recommend Dr. Kapoor and his staff. I was also very satisfied with my follow-up visit as I was in and out of the clinic in less than 30 minutes.
Elaine S.
Submitted 03/02/20
Dr. Wagner always makes sure you understand what you need to do for the best outcome .
Craig T.
Submitted 03/02/20
I am in a long battle fighting Macular Degeneration and believe Dr. Wagner can really help me. Dr. Wagner's procedure was way more comfortable that what I experienced Previously with other doctors.
Teresa K.
Submitted 03/02/20
I had a eye issue on a Sunday and Dr. Wagner saw me within an hour and did a full diagnosis. Thankfully, it wasn't a retinal tear and he not only reassured me, he wants me to call if there is an issue.
Lauren B.
Submitted 02/29/20
Always a delight to visit all the wonderful people and Dr. KAPOOR. Always look forward to my visit.
Angela H.
Submitted 02/28/20
As always, I would trust Dr. Kapoor with my life. He treats my retina issues as if I were his personal family. We’ve been through so much with my eyes. He’s professional, on top of his game, empathic, great bedside manner. Dr. Kapoor is my idea of a great doctor.
Marie D.
Submitted 02/28/20
First rate. Great staff and wonderful appointment with dr Kapoor as always. Mimi Davidson
William W.
Submitted 02/28/20
As painless as possible. Quick. Professional and caring.
Fred C.
Submitted 02/28/20
keep doing as you are, its great!!!
Jane P.
Submitted 02/28/20
Dr. Kapoor's manner is superb. He has a calming nature and answers all questions thoroughly. Thank you for all that you do!
Robert W.
Submitted 02/27/20
My experience was First Class. I don't see how it could have been any better.
Raynald D.
Submitted 02/26/20
As always, my experience at the Wagner retina center has been a very positive one.
The staff has been unbelievably nice from the beginning to the end never been a dull moment. Christine, Jake and Chris are my hero’s. Thank you guys for all you do, not just for me but for every patient that walks into your showroom. Keep up the great work !
Michael D.
Submitted 02/26/20
Received excellent service from Dr Wagner as usual. He also tried a new technique for the injection. I appreciate that he is learning new techniques even though he is very experienced in his field.
Sally J.
Submitted 02/23/20
Customer service was awesome, personnel made you feel very welcomed, The 40s music was amazing and the videos were fabulous!
Don B.
Submitted 02/22/20
As usual, no complaints, courteous staff and Doctor.
They are very thorough and willing to answer questions.
Catherine F.
Submitted 02/22/20
Always professional and considerate. Still wish you would put blinds or film on front windows. The glare is hard on sensitive eyes.
John S.
Submitted 02/22/20
A bit lengthy on wait time but otherwise ok
Eileen E.
Submitted 02/22/20
The office is always busy but no matter how busy the staff is always pleasant and patient and Dr Wagner & Dr Kapor will always take time to answer questions and explain away your fears in the most honest & truthful way possible. You are in excellent hands at Wagner Macula & Retina Center.
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