Testimonials & Reviews
Ophthalmologists & Eye Surgeons located in the Hampton Roads region of Virginia & North Carolina
Ophthalmologists & Eye Surgeons located in Virginia Beach, VA & Norfolk, VA
Wagner Kapoor Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 3404 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about Wagner Kapoor Institute below, and as always, we would love to collect your feedback.
Cassandra S.
Submitted 12/13/19
All I can truly say is awesome and thank you
Thomas S.
Submitted 12/12/19
Timely,professional great service
Cheryl S.
Submitted 12/12/19
Excellent customer service by all. Dr Wagner and his office assistant are very personable. Great experience.
Deborah B.
Submitted 12/11/19
My questions were answered in a precise, comprehensive and understandable manner.
Linda M.
Submitted 12/10/19
The staff who helped me including Leloni (check in) who was pleasant and efficient; Kaitlin (vision check) and Faith (Optimap) who were gentle and patient; Robin (check out) who was helpful providing needed literature; and Michael (issue with room) who also provided helpful service. Typically, I see Dr. Kapoor who is a very thorough, professional and respectful practitioner. Today, Dr. Wagner took time to check my vision and had a respectful, professional attitude. His Medical Assistant, Dillon, also took time before I left to see if I had any questions. Very pleased with this visit. I was so thankful that I shared this report with Kathie, the Administrator of the practice, and Shawna, Director of Clinical Operations. Thank you for listening to feedback over time and trying to make medical visits comfortable for patients' needs.
Jose B.
Submitted 12/10/19
Since day one, Both Doctor Wagner and Doctor Kapoor, are always informing me about my eye progresses. They make me feel at ease every time I visit for a follow up.
Dilia L.
Submitted 12/10/19
I have been a patient for 9 years now and it's been wonderful. Great staff and great doctors as well.
Olivia R.
Submitted 12/10/19
So very relaxing. Dr. Wagner's staff are the friendliest group of people I have encountered
in a long time. And he also makes you feel like you have known him along time. Highly recommend.
Madeline K.
Submitted 12/07/19
I was in and out in an hour with a waiting room full of patients and at the lunch hour. I was also able to speak with Dr. Wagner to relay an excellent experience with Alice in the billing department .
Ann-Lee H.
Submitted 12/07/19
Dr. Wagner and his staff are compassionate, considerate, and skilled. The patient comes first which is nice. :)
Harry L.
Submitted 12/06/19
Everything from the front desk, various technicians and Dr. Kapoor were fantastic. Especially the outcome. Thank you and happy holidays
Margaret H.
Submitted 12/06/19
Pleasant, quick and Dr. Kapoor was very professional.
Doug S.
Submitted 12/05/19
Interesting yet thorough!
Valerie F.
Submitted 12/05/19
My appointment was prompt they brought me right in n all of the staff n doctors are very pleasant n I felt very comfortable with my visit
Charles V.
Submitted 12/04/19
They were very busy today so I had a longer wait than usual but everyone did a great job and it was nice to meet Dr Wagner and find out he is Dr Kapoor's younger brother.
John S.
Submitted 12/04/19
From initial greeting through testing and final examination, I was treated kindly, promptly, and professionally, with my time being valued at each step. Outstanding staff, facility and visit!
Genevieve C.
Submitted 12/02/19
The service from both doctors are excellent
Maureen G.
Submitted 11/27/19
You know by the way the office is run that you have the highest care possible..
Norma M.
Submitted 11/25/19
The staff were very pleasant and professional. They were very kind and patient while doing my exams and taking photographs.Dr Wagner explained my condition in a very gentle manner and made me feel very comfortable. I would recommend this practice to any one.
Elaine S.
Submitted 11/25/19
Excellent
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