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Testimonials & Reviews

4.91/5

Ophthalmologists & Eye Surgeons located in the Hampton Roads region of Virginia & North Carolina

Ophthalmologists & Eye Surgeons located in Virginia Beach, VA & Norfolk, VA

4.91/5 Star Rating
3408 total reviews

Wagner Kapoor Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 3408 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about Wagner Kapoor Institute below, and as always, we would love to collect your feedback.

Vici K.
2/5 Star Rating
Submitted 03/19/21
Very good service
John W.
5/5 Star Rating
Submitted 03/19/21
Dr. and staff were friendly and professional as usual. Always a good experience at every visit.
Raymond P.
5/5 Star Rating
Submitted 03/18/21
no problems, was very well treated thank you
Evelyn P.
5/5 Star Rating
Submitted 03/18/21
Excellent experience. Very professional and friendly.
Valerie Y.
5/5 Star Rating
Submitted 03/18/21
Friendly and pretty staff.
Deborah C.
5/5 Star Rating
Submitted 03/16/21
Love this practice and the doctor. I had an urgent need yesterday and the office got me right in and the advice was stellar. Thank you all!
William W.
4/5 Star Rating
Submitted 03/15/21
Outstanding Emergency call however checking miss payment part which lead to a one hour wait
Susie P.
4/5 Star Rating
Submitted 03/15/21
The nurses and technicians are terrific one actually managed to find a Covid vaccination for me. Dr. S here’s a gentle hand with the shot. I do wish she had introduced herself when she entered the room.
Shirley B.
5/5 Star Rating
Submitted 03/14/21
Very professional
Genevieve C.
5/5 Star Rating
Submitted 03/13/21
Excellent service
Thomas S.
5/5 Star Rating
Submitted 03/12/21
Great as usual.Very accommodating & professional.
Tushar M.
5/5 Star Rating
Submitted 03/11/21
Excellent professional staff.
Jerry G.
5/5 Star Rating
Submitted 03/11/21
Dr Wagner is the BEST!!
Dolores K.
5/5 Star Rating
Submitted 03/11/21
Dr. Kapoor is always interested in your eye health as well as your overall health and well-being. He has been encouraging me to sign up for a CoVid 19 injection. I had been putting it off, but because of his encouragement as well as letting me know that their Kempsville office provides the injections, I now have an appointment for that injection. Thank you, Dr. Kapoor!
Muriel S.
5/5 Star Rating
Submitted 03/11/21
If you need to have shots in your eyes, Dr. Wagner is the one to do it. Staff is pleasant and through and Dr. Wagner is great. Alway full of fun which diverts your attention from the needle.
Randolph B.
5/5 Star Rating
Submitted 03/11/21
Great. Very through and answered all my questions
Mary O.
5/5 Star Rating
Submitted 03/11/21
Everyone was very nice & helpful
Emily M.
5/5 Star Rating
Submitted 03/10/21
Dr. Wagner is brilliant, caring, insightful, and reassuring. He has offices located in most Hampton Roads communities which allows for scheduling close to home when non-urgent and availability at other offices when urgent. The office staff is always professional and diligent in my experience, and are also kind, compassionate, and accommodating. Dr. Wagner is a specialty provider and as such patient emergencies that delay his arrival in office can occur. On the single time this occurred effecting me the staff kept patients waiting informed, were very accommodating in terms of rescheduling, getting water and popcorn snacks for those hungry, really various staff would stop by different patients and personally ask if there was anything they could do to make more comfortable. I haven’t seen that kind of customer service, or patient consideration anywhere. When Dr. Wagner did arrive that day he provided the same level of attention and excellent service as during every other appointment without any feeling of rush. If one is experiencing a retina difficulty or unexplained uveitis, I highly recommend consideration of visiting Dr. Wagner’s practice. He himself is a bit like that ‘House’ from TV series and knows the unique causes of eye disease / disorders but also has specialty providers for those disorders in practice. Really an amazing group!!!
Sharon B.
5/5 Star Rating
Submitted 03/09/21
Everyone is very professional and you are treated with care.
Grover H.
5/5 Star Rating
Submitted 03/08/21
Excellent as usual.
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