Testimonials & Reviews
Ophthalmologists & Eye Surgeons located in the Hampton Roads region of Virginia & North Carolina
Ophthalmologists & Eye Surgeons located in Virginia Beach, VA & Norfolk, VA
Wagner Kapoor Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 3404 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about Wagner Kapoor Institute below, and as always, we would love to collect your feedback.
Keena C.
Submitted 04/19/17
The entire staff was great from the moment I walked into to door until I left. Dr. Wagner is an amazing Doctor and made me feel very comfortable with his findings which was nothing wrong with my eyes. The office is very customer service focus and accommodating. Would highly recommend!!!
John M.
Submitted 04/19/17
Dr. Laporte great but wait tooooo long!
Peter G.
Submitted 04/18/17
Dr. Kapoor is knowledgeable, courteous, and to the point.
Paul A.
Submitted 04/18/17
Dr. Kapoor is an excellent communicator and strait talking easy to understand expert in his field. However on my last visit I heard for the first time that scar tissue buildup in the eye as a result of the injection therapy I have had over the last 4 years can cause pressure increase in the eye. The pressure was too high to permit the eyelea injection I needed so eye drops were prescribed to lower the pressure. The first drop I placed in my eye caused a severe burning pain sensation that lasted over 24 hours so I called Wagner Assoc to request support. It took two calls before I received feedback addressing my problem. Seems you need to ask all the right questions to hear possible outcomes from the treatments prescribed. That's hard to do for the patient.
Oden C.
Submitted 04/18/17
Excellent experience as always.
William M.
Submitted 04/18/17
great.
Nathan G.
Submitted 04/18/17
Dr Wagner and his staff were extremely efficient and most respectful of the patients time .
With every step of the exams, a thorough explanation was given. Most importantly,
Dr Wagner has a unique ability to allay the fear of an unknown procedure, making it much more
pleasant an experience. His office is a model of how a medical practice should run.
Martina B.
Submitted 04/18/17
Bad news for me, but very professional and courteous staff!
Gianfranco T.
Submitted 04/18/17
Amazing doctor and assistant.
George S.
Submitted 04/18/17
Dr. Kapoor is always considerate and helpful.
Nicole K.
Submitted 04/18/17
Everyone was so efficient and on top of things as well as super friendly. I was impressed with Dr. Wagner and loved his sense of humor, made the visit more tolerable and I felt upbeat about my problem when I left.
Richard M.
Submitted 04/18/17
Thank You So Much. Below is a transcript of an email I sent out concerning my visit and got a bunch of excellent replies.
I had some real good news today that I would like to share with all and thank You for all the Prayers on my behalf.
Today I went to see my new Eye Surgeon at The Wagner Macula and Retina Center here in Eastern VA. The visit was prompted by some bleeding that started 2 weeks ago in my left eye, which is my “not legally blind eye”. Needless to say it had me worried, because if the sight degenerates in that eye things won’t go well for us here.
I naturally was apprehensive, about having to change doctors but got immediately impressed with the professionalism of their practice and procedures and staff. The great news is that the Retina is still in good shape, the bleeding has stopped and will heal itself and dissipate, and no surgery is necessary. I saw Dr. Kapoor today and will see Dr. Wagner when I go back in two mounts for a routine follow-up unless something else happens to warrant an earlier visit.
GBU All,
r/Coke
https://www.wagnerretina.com/
Fred F.
Submitted 04/17/17
Every one I talked with and performed their mission was
knowledgeable, precise, and willing to discuss my questions.The wait times were not extremely long and it was a good experience.
Cynthia T.
Submitted 04/17/17
I rate Dr Kapoor an staff a 5 everyone is wonderful nice and explain what is going on, very close knit family Thank you for everything you have done for me
Daisy B.
Submitted 04/17/17
Everything was great.
Martha W.
Submitted 04/15/17
I was out of the office in 1 hour and that made me very happy. Your staff is always considered and pleasant.dr. Kapooor is efficient and a great doctor. Martha Wilson
Mary H.
Submitted 04/15/17
Dr. Kapoor is exceptional. The staff is accommodating & capable. I highly recommend them
Mary H.
Submitted 04/15/17
There is a culture of kindness, positivity and efficiency that radiates all through this practice. With each employee and technician, the norm is always a smile, the use of your name, and caring eye contact, yet at every step, the process flows swiftly and smoothly. This matters greatly when a patient is anxious about her sight and the procedure. From the receptionist on through to Dr. Wagner himself, the impression is clear. "This team knows what it's doing and they care about me."
Charles C.
Submitted 04/15/17
Dr. Wagner and his team are the BEST!
Marilyn B.
Submitted 04/15/17
Everyone is exceptionally nice and very professional.
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